Customer Service Frequently Asked Questions
For your convenience, we've provided answers to some of our most-asked customer service related questions below. If you don't find what you're looking for here, please send an email to cs@pinkcherrywholesale.com or call us toll free at 1-888-980-TOYS (8697) . We'll be glad to help out.
I just bought something from your site. How long will it take to arrive?
All orders are processed and shipped within 24 hours (in stock items only, check the item status on the product page) during the business week. Your order will be processed and shipped same business day if made before noon. Ship times are from 1 to 7 business days, depending on your location. Most parts of Ontario and Quebec get next day delivery. Keep in mind that weekends and holidays, are not considered business days by PinkCherry Wholesale, or our shipping partners.
| UPS Ground | |
| Canada | 1-7 Business Days |
How can I contact you?
You can reach us toll free by phone or email Mon-Fri 9am-5pm EST (excluding holidays)
Email: cs@pinkcherrywholesale.com
Phone: 1.888.980.TOYS (8697)
PinkCherry Wholesale (a division of TBMBM, Inc.)
15-505 Iroquois Shore Road
Oakville, ON L6H2R3
Canada
View Larger Map
All charges are in Canadian dollars.
